House of Robotics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.houseofrobotics.ca or engage with our services.

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Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

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1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms

• Request information about our robotics solutions

• Subscribe to newsletters or updates

• Apply for employment or career opportunities

• Communicate with us via email, phone, or other channels

 

This information may include:

• Name

• Email address

• Phone number

• Company name and job title

• Business address

• Project requirements and technical specifications

• Any other information you choose to provide

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Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on pages

• Referring website addresses

• Device identifiers

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Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies, unless you disable them through your browser settings.

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2. How We Use Your Information

 

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and deliver robotics integration services

• Communication: To send you updates, technical information, and respond to your requests

• Business Operations: To improve our website, services, and customer experience

• Marketing: To send promotional materials about our products and services (with your consent)

• Analytics: To understand how visitors use our website and improve functionality

• Legal Compliance: To comply with applicable laws, regulations, and legal processes

• Security: To protect against fraud, unauthorized access, and other security risks

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3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

 

Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as:

• Website hosting and maintenance

• Email delivery services

• Analytics providers

• Customer relationship management (CRM) systems

• Payment processors

 

Business Partners

With your consent, we may share information with our technology partners, equipment suppliers, or other business partners to fulfill your project requirements.

 

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations

• Protect our rights, property, or safety

• Prevent fraud or security threats

• Enforce our terms and agreements

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Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

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4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Secure server infrastructure

• Access controls and authentication

• Regular security assessments

• Employee training on data protection

 

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on:

• The nature of the information collected

• The purpose for which it was collected

• Legal, regulatory, or contractual obligations

• Legitimate business needs

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6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

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Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

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Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

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Opt-Out

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails

• Contacting us directly at the email or phone number provided below

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Data Portability

You may request a copy of your personal information in a structured, commonly used format.

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Restriction and Objection

You may request that we restrict the processing of your information or object to certain uses of your data.

To exercise any of these rights, please contact us at privacy@houseofrobotics.ca.

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Client Data Ownership

Clients retain full ownership of all data collected by deployed robotic systems.

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No Surveillance Misuse

Our systems are designed to support monitoring and operational awareness and are not intended for law enforcement or autonomous intervention.

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6. Canadian Privacy Compliance

This Privacy Policy is governed by the laws of Ontario and applicable federal laws of Canada.

 

As a Canadian-based company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We are committed to:

• Obtaining consent for the collection, use, and disclosure of personal information

• Limiting collection to information that is necessary for identified purposes

• Ensuring accuracy and safeguarding personal information

• Providing individuals with access to their personal information

• Being accountable for compliance with privacy principles

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7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy.

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8. Third-Party Links

Our website may contain links to third-party websites, products, or services that are not owned or controlled by House of Robotics. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

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9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website

• Sending email notification for significant changes (where appropriate)

Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.

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11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Website: www.houseofrobotics.ca/contact
 

Response timeframe (3-5 business days)